St Vincent’s Hospital Sydney Chronic Pain Service invited healthy partnerships to review their model of care – to outline current practices, identify leading practices and highlight opportunities for improvement.
The project involved reviewing existing service documents, service data and information provided by the project team and examining leading chronic pain models and services. We worked with the clinical team to clarify the local model of care and test some ideas for improvement. Our model of care report includes a patient journey map, critical service elements, services profiles, governance and staffing arrangements, workflows and responsibilities, funding arrangements and patient outcomes. It highlights strengths, challenges and opportunities and provides recommendations for change.
